When our merchandising reps are difficult at work-related in sleeve stores across North America, lock come throughout what appears like thousands of terms and acronyms. Think you understand the ins and also outs of retail merchandising? inspect out our glossary of frequently used retail lingo below.

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1. Action alley: The main aisle about the save where over there is generally the many open space. Retailers note shoppers to make impulse purchases by positioning displays along this main thoroughfare. Also recognized as the racetrack.

2. Audit: A way to for sure compliance and performance that a merchandising display. Tasks of completing an audit encompass ensuring assets are in the appropriate place, the display is set to POG and also correct labels/signage room used. Premium completes 985K+ audit visits every year.

3. Backstock: Inventory the is kept palletized in boxes in the earlier room till it is necessary to replenish display screens on the sales floor.

Clip strip in Walmart wellness & beauty aisle.

4. Clip strip: A retail product display, for this reason named since it is a size of either plastic or steel with clips or hooks at regular intervals, ~ above which merchandise is hung. These can be found in the aisle, on an endcap or in ~ the registers and is often an impulse purchase. It relies on the retailer for the rules.

5. CPG (Consumer-Packaged Goods): Merchandise the customers use and also need to change on a frequent basis. CPG examples encompass food, beverages, cosmetics and also cleaning products.

6. Cut-in: shifting or removed merchandise to make room on the sleeve shelf for brand-new or advancement products. Cut-ins typically occur between significant merchandising resets to present items an ext quickly. Also recognized as NPI (New Product Introduction) or EOL (Product end of Life).

7. DC (Distribution Center): Where assets are stored front to showing up at a sleeve store. The velocity of assets moving v a distribution center is based upon the sales volume occurring in the sleeve store. The an ext products people buy, the much faster the store will must replenish with additional inventory from the DC. Premium’s nationwide Logistics and Distribution facility (NLDC) is 130K+ square feet. Every day, us ship 1,800+ packages come stores together as ideal Buy and also Walmart.

8. Display: A presentation that a store’s commodities used come attract and entice customers.

The Honest company endcap in Walgreens.

9. Endcap: A display at the finish of an aisle. Endcaps provide a competitive benefit for brand to speak to special fist to brand-new or seasonal products, or to capitalize on impulse purchases from customers who would otherwise go by. Premium builds endcaps in shop such as Walgreens and also Walmart.

10. Facing: A means to explain how countless “rows” or items have to be front-facing on the shelf. This is the common language provided in a planogram. Because that example, a product may have actually 2 facings ~ above the 2nd shelf up from the floor. It’s also the procedure of pulling products forward to it is in flush through the front of the shelf. Also known as blocking, zoning, straightening or fronting.

11. Fixture: any kind of piece that furniture or devices that is solved in position and displays or presents products. Fixtures are strategically arranged within the store to streamline the purchase experience and entice customers to buy.

12. Freestanding: A display that stands on its very own in one aisle.

13. Gondolas: A freestanding fixture that consists of a flat base and a vertical component featuring notches or peg boards. Stores customize gondolas through shelves, hooks, or other display screen accessories.

14. Islander: an independent display positioned top top the floor in a store’s key aisleway or racetrack. It generally has was on every sides and also features a distinct classification of products. Premium ensures battery islanders close to the registers space merchandised v multiple battery brands. additionally known together a quad.

15. Mode (Modular): Different retailers make use of the term mode in a range of ways. Mode is yet another word for planogram (POG) and is occasionally used to refer to one 4-foot section of one aisle wherein a category of goods, choose laundry detergent, is ~ above display. For example, the laundry detergent is on mode 4 in aisle 12.

16. MSRP (Manufacturer’s said Retail Price): The price the the manufacturer the the product trust the item must sell for in stores.

17. Mystery shopping: When a decoy shopper is sent into a retail keep to advice the product merchandising or the customer experience. The secret shopper behaves like a regular customer but then offers feedback to the store, the brand or the employee to assist improve that performance.

18. OOS (Out of Stock): When a product sells out, it leaves an north slot on the shelf. Premium’s mutual Services merchandising team ensures our clients’ products are not OOS by visiting more than 8,000 retail places each week.

19. OSA (On-Shelf Availability): Walmart uses the acronym OSCA, meaning On-Shelf customer Availability.

Cereal packed out in Walmart.

20. Pack out: The total number of packages of an object for the shelf to it is in at capacity or completely stocked. Pack out refers to the procedure of filling the store shelves with replenishment products from the store’s backroom supply. Premium packs out 1MM+ unique assets annually.

21. Pallet: A wooden structure provided to support products while they’re gift moved.

22. POG (Planogram): visual diagrams that present merchandisers specifically where to place certain products ~ above shelves within an aisle in order come maximize sales. Think that planograms as blueprints come follow together you construct the assortment (a ar of facings for several products). Also well-known as plan-o-grams or schematics.

23. Popular music (Point of Purchase): promotional collateral or signage the is not component of the regular store but is placed next to the product that promoting. Popular music may call customer fist to a discounted price, new packaging, coupons or one-of-a-kind offers. Also recognized as shelf talkers or IRCs (Instant Redeemable Coupons).

24. PSP (Preferred service Provider): Premium is 1 of only 5 approved PSPs who are permitted to merchandise assets in the world’s biggest retailer, Walmart. We are likewise a desired partner for Walgreens, Target, ideal Buy and several others. To join our PSP team, click here or learn an ext about what our PSP team walk here.

25. RSA (Retail Sales Associate) or RSP (Retail Salesperson): An employee that works directly for the brick-and-mortar retailer. At Premium, we job-related in tandem v store management on behalf of our clients. Last year, Premium trained 475K+ sleeve Sales Associates.

Premium sleeve Specialist through battery sidekick.

26. Sidekick: refers to a display screen that requires little to no assembly in store. These display screens are usually made indigenous corrugated cardboard and also are pre-packed as soon as they come in stores. Various from POP, sidekicks save merchandise within the display whereas pop is just promotional collateral. additionally known together shippers or PDQs (Predetermined display Quantity).

27. SKU (Stock-Keeping Unit): A distinctive number (usually eight alphanumeric digits) assigned to things by a retailer because that the function of tracking and also managing their inventory. The category of snack chips can conveniently have 40 SKUs, in assorted combinations that brands, sizes, and flavors. Express ‘skew.’

28. Height stock: added inventory that is save on computer on top of keep shelves for rapid re-stocking come the products’ residence location.

29. Height stock cart: Merchandisers often use energy carts come move commodities from the backroom and also onto the store’s shelves. Also recognized as rocket cart.

30. UPC (Universal Product Code): SKUs and UPCs are frequently confused. The difference is the SKUs are distinctive to a single retailer whereas a UPC is placed on the product by the manufacturer and also applies to the product no issue what store is marketing it. If two stores are marketing the same product, that item will have various SKUs, but the exact same UPC.

31. Quad: A display with four sides the merchandise.

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32. Quantity on hand: This explains the physical inventory the a retailer has actually in possession at the store. Also recognized as top top hand or five for short.